Virtual queue platform for venues of any size

Your visitors shouldn't wait in line.
They should wait anywhere.

QMeUp replaces physical lines with a virtual queue. Visitors join by scanning a QR code, watch their position update in real time, and get notified when it's their turn — by push, SMS, or in-app.

40,000concurrent visitors per location
<1sreal-time position updates
0accounts required for visitors

Everything a modern queue needs

From the moment a visitor scans your QR code until they walk up to the counter, QMeUp handles the flow.

📱

Join in under 30 seconds

Visitors claim a pass by scanning a QR code, opening a deep link, or typing a short code. No app account needed — just their device.

⏱️

Real-time queue position

Live position and estimated wait time, recalculated instantly as the queue moves forward.

🔔

Smart notifications

Reminders at 15 and 5 minutes before their turn, plus an "it's your turn" alert — via FCM push, APNs, SMS, or in-app.

🛡️

Grace periods & fair retries

Missed your turn? A configurable grace period and retry limit keeps the queue fair without punishing anyone harshly.

👨‍👩‍👧

Groups & family wallet

Visitors form parties with a join code and get queued together. One device can hold passes for the whole family.

🖥️

Kiosk-ready check-in

A hardware-agnostic kiosk API scans pass codes, enqueues visitors, and checks them in when their turn arrives.

📊

Live admin dashboard

Real-time queue monitoring, visitor lookup, and analytics: wait times, throughput, abandonment rate, and peak hours.

🎨

Your brand, not ours

Each location carries its own logo, colors, and background. One app codebase, dynamically branded per tenant.

How it works

A simple flow from scan to service.

  1. 1

    Scan

    The visitor scans the QR code at your service point — or uses a deep link or short code.

  2. 2

    Wait anywhere

    They watch their live position and estimated wait while enjoying the rest of your venue.

  3. 3

    Get notified

    Push or SMS reminders at 15 and 5 minutes out, then an alert when it's their turn.

  4. 4

    Show up & check in

    They arrive within the grace period, the kiosk or staff checks them in, and they're served.

waiting → notified → ready → serving → completed

Built for any kind of line

If people queue for it, QMeUp can virtualize it.

🎢

Theme parks & attractions

Virtual rides queues so guests spend their day enjoying the park, not standing in it. Parties queue together, families share one device.

✈️

Airports & security

Smooth security and gate checkpoints with kiosk check-in and capacity-aware admission that respects closing times.

🍽️

Restaurants

Let diners wander while they wait for a table. SMS-ready reminders bring them back just in time.

🏛️

Counters & offices

Banks, clinics, and government offices: fair, transparent queues with analytics on wait times and peak hours.

Multi-tenant by design

One platform, many organizations, strict isolation.

🏢

Organizations & locations

Platform, org, and location admins each see exactly what they should. Every data access is scoped to its tenant.

🔐

Secure by default

JWT auth for admins, device sessions for visitors, API keys for kiosks, rate limiting, and encrypted traffic.

⚙️

Configurable per location

Grace periods, retry limits, notification channels, service point capacities, and operating hours — all tunable.

Interested in QMeUp?

Tell us about your venue and your queues. We'll get back to you.

contact@kanark.com